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Fitness RX
General FAQs
What is a GLP-1 medication and how does it work?
What is a compounded GLP-1?
Is your service available in my state?
Medication Questions
What GLP-1 medications do you prescribe?
What is the difference between brand name and compounded GLP-1 medications?
Are the medications FDA-approved?
Pricing & Insurance
Is the medication included in the subscription fee?
Are there any hidden fees or cancellation costs?
Shipping & Logistics
How long does it take to get my prescription filled and shipped?
Is the medication shipped directly to me?
How is the medication kept safe during shipping?
Ongoing Care & Support
How often do I meet with a clinician?
Do you offer nutrition, exercise, or lifestyle support?
Can I pause or cancel my treatment at any time?
Medication Handling & Issues
My medication was damaged / arrived warm / leaked during shipping — can I get a replacement?
How should I store the medication? Does it need to be refrigerated?
How long is the medication good for once opened?
Order & Account Management
How do I update my shipping address or payment method?
My card was charged but I didn’t receive my medication — what should I do?
How do I pause, cancel, or restart my subscription?